Colombia. LG Electronics equipment was installed by contractor Serviparamo for a multi-category production plant of Grupo Nutresa in the city of Santa Marta, which has a capacity of 720 tons of refrigeration.
About the project, Luis Eduardo Sánchez, applied systems engineer at LG, explained that "we understand what the client's needs were in different instances of the marketing chain, we met with the designer and the contractor to know the design and challenges of the project, as well as the operation and maintenance of them and what were going to be the different ways in 
which we could attend with our line of applied systems equipment. We also met with the end customer to understand what their needs were in terms of operation and user experience and the useful life of the project."
The consulting company BT Consultores also participated in this project. Its general manager, Andrés Velásquez, commented on some challenges of the project: "This is a very interesting industrial project where we have not only climatic conditions of different levels of temperature and humidity, but at the same time we had to solve challenges such as pressurization, air qualities, etc. In turn, the industrial component involves many elements such as reliability, operability and flexibility."
Andrés added that one of the first principles was to be able to centralize all the cold production part and to be able to have a distribution of that cold through ice water, which was not achieved with other technologies to reach the necessary work points in terms of humidity, temperature and pressurization.
The project also offers the possibility of having multiple modules, compressors, independent modules that can work individually or several modules working in coordination or combined.
Additionally, another challenge was the issue of water and salinity conditions in the city of Santa Marta, located on the north coast of Colombia. "The conditions of the project in a city where drinking water is expensive and scarce led us to use air-condensed equipment, robust equipment that had corrosion protections, that were guaranteed and certified."
Precisely, on this subject, Freddy Saleve, project manager of Serviparamo, commented: "The salinity is very high and very corrosive to capacitors and coils. That's why the equipment was designed and purchased with that specification of corrosion protection, which is an advantage for the project and for the life of the equipment."
For her part, Yohana Alzamora, general manager of Serviparamo, spoke about the challenge that this project meant for the company: "We started working on this project in 2021, and it had many challenges, because its execution time was very short and with a considerable scope at the level of the equipment that had to be installed and done all the interior and exterior installation. When we arrived to see the facilities we saw that the project was very advanced and the challenge was to be able to have the equipment, which was of a high specification, in a short time and in the middle of the pandemic".
The end customer experience
Jairo Hernández, engineering coordinator of Nutresa C3, says he is pleased with the results of the project: "The favorable thing about the entire installation of this system is that when we received the equipment we saw that the information coincides with what we designed and bought. When starting a process of installation of electrical circuits for the systems I verify that information on the technical board of the systems. And in my temporary review of the systems we see that the temperature has been maintained in the areas that we have designed and that we have agreed with the supplier."
Finally, Freddy Saleve, from Serviparamo, highlighted the ease in the operation of the technologies: "The operation of the equipment is very simple and very friendly with the technician, both for the engineering and maintenance part, especially for its modular theme and energy efficiency; The experience with these teams has been very good and we have had very good support with the factory."
